Our number one priority has always been your satisfaction. We put in place more flexible cancellation policies that will allow you to book your stay with a greater serenity. In addition, we are open to any request from you part that, if you want, we can examine together and agree upon.
Our commitment is to assure our hospitality with the safety, hygiene and sanitation of all our activities. In order to achieve this we followed every recommendation and law so to create our protocol, which you can read down below. In addition, we are always attentive to any news that could allow us to perfect our work.
This attentions and the control of everything has allowed us and above all you, to live amazing holidays last summer. Today we are even more prepared, to the point of assuring you that the safety you will perceive will be something natural and that you will only think about your wonderful days of holidays at the beach in Rimini, at your 4-star hotel.
Safety at Hotel Sporting - Common areas
We created specific safety signs in the hotels’ common areas in order to remind everybody of the need to keep social distancing.
SURFACE CLEANING IN COMMON AREAS
the reception, the hall, the corridors, the toilets, the restaurant and all other hotel’s common areas are hygienised according to health recommendations with specific products and frequency.
HAND SANITISER DISPENSER
We installed hand sanitiser dispensers at every meeting point of the hotel, at the entrance and in the restaurant..
COMMON AREAS LAYOUT CHANGES
Some of the furnishing in the common areas have been relocated, in line with the new laws, in order to favour the guests’ social distancing.
We moved the tables and chairs to ensure a proper distance between guests. Our barman will serve you at the table to avoid gatherings at the counter.
Available for our guests, the gym at Hotel Ambasciatori with Technogym equipment is available upon reservation so to better regulate the flows. The environment will be regularly sanitised and we ask our guests to sanitise the equipment after the use with the disposable kit we will give you.
Safety at Hotel Sporting - Check In
AT YOUR ARRIVAL once you get to the hotel, one person for family unit can go to the reception for the room assignment while the other guests can wait in the garden or other hotel’s common areas.
PARKING guests can access the parking following the directions by our staff. We remind you that for safety reasons we are not allowed to move your car.
ONLINE CHECK-IN we have in place a procedure to autonomously input all the data required thus speeding up the check in process. It will be enough to show your ID or passport upon arrival for a quick check.
RECEPTION we have plexiglas shields and our staff has been trained; we are always ready to answer your request, using personal protection equipment.
USEFUL INFORMATION all the info on the hotel and available services will be available via the QR-Code that you will find in your room.
Safety at Hotel Sporting - Restaurant/Room
DISTANCING AT THE RESTAURANT
We rearranged the tables in our restaurant in order to guarantee that breakfast, lunch and dinner are carried out in all safety.
We now have two shifts for entering the restaurant. The time will be agreed upon reservation or at your arrival here at the hotel.
We use technologies and cleaning products that are highly efficient on every surface, object and furniture and clinically tested protocols for washing fabric. The room will be available only after being subject to a sanitation treatment of surfaces and air, with the use of products certified as medical device.
Safety at Hotel Sporting - Pool/Beach
We increased the distance between beach umbrellas and sun loungers in order to guarantee an adequate spacing as per current norms and laws.
The staff will control the flow and make sure the maximum capacity is respected.
At our private beach, we relocated all our beach umbrellas and sun loungers thus guaranteeing the respect of the norms put in place by the Emilia-Romagna region on safety at beaches.
Upon request, it will be possible to have lunch under your beach umbrella.
Safety at Hotel Sporting - Health certification and staff training
We have in place an action plan adapted to the situation and we acted accordingly to recommendation by health authorities at both local and national level in addition to the guidelines of the regional protocol.
Our staff received a specific training on health protocols and will be at your disposal for any need, doubt or clearing on policies in place to better ensure the safety of your stay.
A few activities that are usually part of our programme will be modified and, if it will not be possible to ensure an adequate guarantee of safety, these activities will be temporarily suspended until official notices on health emergencies will allow them.
Activities that would cause gatherings will be temporarily suspended or changed.
As imposed by government recommendation, by common sense and civic duty, what we wish is to insure everybody (guests and staff) an environment that is safe under every aspect: an essential element for a "carefree" stay in Rimini.
What we wish to achieve is to not create exaggerated expectations for events or activities that we are not allowed to put in place and to avoid any objection on the price agreed upon during the confirmation process. If you find offers, list of services or entertainment programmes that include these activities, they refer to pre-covid periods (we are in the process of change this).
Our commitment to our work is driving us to find alternatives when possible, because we want your stay in Rimini at Hotel Sporting to be special as always!
We are always at your disposal:
Hotel Sporting Rimini: +39 0541 55391 – email@example.com -